This Privacy Notice explains in detail the types of personal data Yeoman Yarns Ltd (also referred hereafter as ‘we', ‘us', ‘our', ‘Yeoman Yarns') may collect about you when you interact with us. It also explains how we’ll store and handle that data, and keep it safe, ensuring your privacy is protected at all times.
We know that there’s quite a lot of information here, but we want you to be fully informed about your rights, and how Yeoman Yarns Ltd uses your data.
We hope the information below will answer any questions you may have but if not, please do get in touch with us by emailing firstname.lastname@example.org or calling us on +44 (0)116 240 4464.
When Do We Collect Personal Data?
Yeoman-Yarns.co.uk (the “Site”) is owned and run by Yeoman Yarns Ltd. (‘we', ‘us', ‘our', ‘Yeoman Yarns' ). We believe it is important to let you know what information is collected from the Site and why, and what we do with this information.
At Yeoman Yarns Ltd, we collect personal information about you in order to provide a personalised experience catered to you. This also allows us to alert you to administrational, product or service changes, and for marketing purposes. We gather this information about you when you engage in the following ways:
What Personal Data is Collected?
We’ll only ask for and use your personal data collected for recommending items of interest and to tailor your shopping experience with us. Of course, it’s always your choice whether you share such details with us.
We may collect and store information which includes, but is not limited to, the following information about you:
How We Use Your Personal Data:
At Yeoman Yarns Ltd we want to give you the best possible customer service experience. The data privacy law allows this as part of our legitimate interest in understanding our customers and providing the highest levels of service.
Your Personal Data’ enables us to provide the following;
We will never collect personal data about you without your explicit consent. We will retain the data until the time at which you decide to ‘unsubscribe’ (as above).
Yeoman Yarns Ltd will also conduct an annual review of all data held by the company and will remove any data no longer needed.
You can check the information that we hold about you by e-mailing us at email@example.com or writing to us at Yeoman Yarns Limited, Unit 2, Priory Business Park, Wistow Road, Kibworth, Leicester LE8 0RX. An administration fee of £10 will be payable to Yeoman Yarns Ltd.
We will provide this information within 40 calendar days of receipt of the information request. If you find any inaccuracies, we will delete or correct it promptly.
The personal information which we hold will be held securely in accordance with our internal security policy and the law.
Yeoman Yarns Ltd will neither sell your personal data to third parties nor market it elsewhere. The employees of Yeoman Yarns Ltd are duty-bound to respect the confidentiality of your data.
If you wish to discuss the personal data we hold about you or make a complaint, please contact firstname.lastname@example.org in the first instance in order that we can investigate thoroughly.
Should you find our response unsatisfactory, you can make a formal complaint with the Information Commissioners Office by calling 0303 123 1113.
How Long Will We Keep Your Personal Data?
We take appropriate measures to ensure that any personal data is kept secure and is kept for only so long as is necessary for the purpose for which it is used.
If your personal details change or if you have any queries about how we use your personal data, please notify the Yeoman Yarns Team by emailing to email@example.com or writing to us at Yeoman Yarns Limited, Unit 2, Priory Business Park, Wistow Road, Kibworth, Leicester LE8 0RX.
What Information is Automatically Recorded?
When you access the Yeoman Yarns Ltd website, general non-personal information (Internet browser used, number of visits, average time spent on site, pages viewed) is recorded automatically (not as part of website maintenance). This information is used to gauge our website's appeal and to improve its content and functionality. Your data is not processed any further nor is it transmitted to any third parties.
We may use technology to track the patterns of behavior of visitors to our site. This can include using a cookie internet file, a small file that is sent by our web server to your computer, which we can access when you make return visits to our website.
In line with the ICC UK Cookie Guide, four types of cookies function online:
Category 1: strictly necessary cookies
These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.
Category 2: performance cookies
These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.
Category 3: functionality cookies
These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
Category 4: targeting cookies or advertising cookies
These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaigns. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.
Our Security Policy
To process an order, we need your credit / debit card number and expiry date, plus any security details that the credit card processor may require. Yeoman Yarns Ltd employs trusted and reputable third-party hosting agents and payment providers to ensure the security of personal data. All credit card details that are given to us by you the customer are done so on a secure server using Sage Pay. The transfer of the purchase details from our site to Sage Pay are encapsulated using their encrypted and digitally-signed protocol. This uses a combination of standard methods to ensure that the information passed is secure and tamper-proof. Sage Pay is level 1 (the highest level) PCI DSS compliant and is regulated by qualified security assessor Trustwave. Please note, we do not store any financial information from you.
We hope this Privacy Notice has been helpful in explaining the way we handle your personal data and your rights to control it.
If you have any questions please contact the Yeoman Yarns Team who will be pleased to help you by either emailing us at firstname.lastname@example.org or writing to us at: Yeoman Yarns Limited, Unit 2, Priory Business Park, Wistow Road, Kibworth, Leicester LE8 0RX.
This Policy was last updated on 14/05/2018.